Design Sensibilities — Designing for Cultural Sensitivity

When designing interactive systems and applications, we need to take into account different user groups, contexts, and cultural sensitivities. The challenges in culturally sensitive design can arise e.g. from historical, ideological, or ethical factors, and need to be considered when conducting HCI research, e.g. with cultural heritage, under-represented user groups, topics of cultural rituals, or in cross-cultural interfaces. The digitalizing world crosses old borders by bringing technology connectivity for new domains, and provides the means to distribute information that has previously been harder to access, and which may contain strong cultural meanings. With emerging technology use, new etiquette and social practices are formed to reflect the new sub-cultures. This workshop addresses the cultural sensitivities when designing interactive systems. The workshop invites researchers and practitioners to present and discuss about related case studies, applications, research methods, and experiences.

Häkkilä Jonna, Wiberg Mikael, Eira Nils Johan, Seppänen Tapio, Juuso Ilkka, Mäkikalli Maija, Wolf Katrin

Publication type:
A4 Article in conference proceedings

Place of publication:
11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, NordiCHI 2020

conflict resolution, cross-cultural design, cultural heritage, culturally sensitive design, ethics


Full citation:
Jonna Häkkilä, Mikael Wiberg, Nils Johan Eira, Tapio Seppänen, Ilkka Juuso, Maija Mäkikalli, and Katrin Wolf. 2020. Design Sensibilities – Designing for Cultural Sensitivity. Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. Association for Computing Machinery, New York, NY, USA, Article 125, 1–3. DOI:


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